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Dishah Strategic Solutions Private Limited
Management Consultants in Chennai

dishahconsultants.com
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Remember you found this company at Infoisinfo +91-44-6533655?

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Vaikund Sundaram, Vendarasi Amman Koil Street, Karapakkam. P.C. 600097, Chennai, Chennai.
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What you should know about Dishah Strategic Solutions Private Limited

Project Consultant in Chennai, Business Consulting in Chennai

"We measure our performance by the only yardstick that matters – our clients’ success."

Dishah is a management consulting firm that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our expertise varies from Strategy designing to implementation, consulting in the areas of

Commercial Excellence

At Dishah, we understand the value of taking a holistic view of sales. We help clients completely transform their sales organization by boosting growth, reducing cost and building best-in-class capabilities.
Customer Loyalty

At Dishah, we help clients maximize revenue and margin at every step along the consumer decision journey, from acquisition to upsell/cross-sell to loyalty and retention. We work with clients to analyze the behaviors and needs that characterize their most valuable customers, determine the right objectives (e.g., drive customer value versus retention), and identify the best ways of accomplishing the set objectives.

Service Operation

Dishah’s PEM™ helps our Clients improve operational efficiency by paying more attention to process management and improvement. We show our clients where performance enhancements and efficiencies can be gained that will translate into cost-savings. Our approach focuses on moving rapidly from the current state to the desired state—the mature environment. In doing so, our clients recognize an increased rate-of-return in the fulfillment of their strategic initiatives.

Business Process Management

The shift to becoming a process-oriented organization is difficult. It requires a new way of thinking and a new way of working. We help Executive Management understand what they are doing, streamline the confusion associated with change, and help enjoy the rewards of being a process managed company.

Organizational Change Management

At Dishah, we help you apply an integrated planning process by putting in place a successful change and/or transformational strategy that focus on integrating multiple streams of work successfully along with providing a sustained performance. This is achieved by implementing change readiness assessment, 1:1 coaching, and transition and redeployment services that enable organizations to successfully navigate through the change.

Service Transformation

With our STR™ Methodology, we perform clear assessment of your IT strategy, develop a roadmap, and establish metrics and controls in place to ensure being on right track, setup a Transformation model to improve and deal with future needs.

STR™ team works with companies to enable them to execute right strategies and allow them to shift gears and adapt as priorities change over time. With limited dollars to spend on IT, ensuring you’re putting your money where your priorities are is essential to getting the most out of your investment.

IT Service Management Consulting

Dishah’s Service Management Framework (DSMf) helps inenhancing operational efficiencies and effectiveness of teams. DSMf’s main charter is to leverage process management principles to drive continuous improvement through tactical interventions and strategic transformation initiatives that result in clear business benefits.

Sales Excellence | Support Excellence |Customer Relationship Management | Customer Lifecycle Management

Dishah help clients strategize and optimize Service operations that are tailored to the needs of key customer segments–while balancing quality and cost objectives–play an integral role in any company's success. Our work helps company’s jump start a cycle of increased employee satisfaction, improved service quality and improved customer loyalty that impacts both the top and bottom line.

Process Standardization

Through Dishah’s business process standardization efforts, we help organizations improve overall performance by enhancing operational efficiency, people efficiency and governance efficiency, thus decreasing cost and reducing cycle times.

Operational Maturity

At Dishah, we use BOOST (Begin-Operate-Optimize-Standardize-Transform) maturity model, to assess the maturity of your processes through a well-defined proprietary assessment toolkit. Upon maturity lev

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Services

Commercial Excellence

Organizations paralyzed with complex sales model, that are not focused on their high value customers, stranded with increasing sales and market expenses at the cost of

decreasing revenues.

We improvise and execute your strategy. You get above-market growth.

Coordinating the sales force and sales channels — two critical aspects of any company’s efforts to go to market — is a complex process that demands a clear strategy,

and the capabilities to make that strategy work.

To help our clients gain competitive advantage, we utilize rigorous analysis and a deep understanding of organizational processes to unlock the potential of marketing

and sales resources. And, in order to realize sustainable economic impact, our work extends across strategy, planning, execution, and capability-building.

Within the sales and channel management function, our specific service offerings include -
Sales force effectiveness

For a company’s sales force to succeed, it must be able to target customers effectively and efficiently. This service offering supports clients in understanding

customer requirements, designing the sales and service approach and coordinating the processes, systems, and structures needed to support a high-performing sales

force.
Key account management

Determining the proper size, composition, and capabilities needed to attract and retain large customers is a highly complex task. The key account management service

helps companies work more strategically through the design and deployment of account teams that can coordinate these efforts across BUs / product lines.
Channel management

The channel management service offering advises companies on how to build tailored business streams to more effectively manage their business within and across

channels: setting investment priorities and key areas of operational focus; managing channel conflict; bundling capabilities to better and more profitably serve

customers.
Point-of-sale performance

Most companies don’t use Point-of-sale (POS) data effectively. The POS performance service offering helps clients use this real-time data to develop effective pricing,

promotion, assortment and loyalty programs, build collaborative relationships with distribution partners, and capture benefits from a more efficient and responsive

supply chain.

Customer Loyalty

It is important to ensure that loyalty isn’t an afterthought. Otherwise your money is simply flying out the door. And it’s only matter of time until your customers

follow.

Effective Customer Loyalty program can enable powerful customer interaction strategies that power significant business growth and profitability.

In practice, our work focuses on three primary activities:
Driving customer lifetime value through Optimizing loyalty programs

Our team helps clients build integrated, cross-functional programs through an in-depth understanding of affinity and traction in relation to new and existing

customers. We also help clients create and monetize loyalty programs. Lastly, we help clients fine tune the program features to maximize returns going forward.
Implementing front-line transformational change

Based on the insights generated by customer data, we also work with clients to develop transformation programs that help those on the front lines change their

behaviors. We help strike the right balance between strategies and the practical front-line change.
Improving the customer experience.

Optimizing the “customer experience” (CE) can create real and quantifiable value for companies—but only with a compelling and cost effective CE strategy linked to the

broader strategy of the business.

At Dishah, we helps clients think through

Brands

Dishah Strategic Solutions Private Limited
Dishah Consultants
dishahco
D.S.S

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Additional information

  Opening times Opening Closing
   Mondays to fridays 8:30 AM
   Monday 8:30 AM 9:00 PM
   Tuesday 8:30 AM 9:00 PM
   Wednesday 8:30 AM 9:00 PM
   Thursday 8:30 AM 9:00 PM
   Friday 8:30 AM 9:00 PM
   Saturday 8:30 AM 9:00 PM
   Sunday Closed

We can be contacted over email on Sunday and Holidays. Email address is enquiry@dishahconsultants.com

Payment methods we use:

  • Bank transfer
  • Bank check
  • Other payment methods

Cash is accepted

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